Shipping Policy

Thank you for choosing our home textiles to elevate your living space. We understand that receiving your order promptly and in perfect condition is just as important as the quality of our tablecloths, sofa covers, and pillows. This shipping policy outlines all details regarding order processing, delivery timelines, shipping methods, and related considerations to ensure a transparent and smooth experience for you.
All orders are processed within 1-3 business days (Monday to Friday, excluding weekends and public holidays) after payment confirmation. Processing time includes verifying your order details, preparing your items for shipment, and packing them securely to prevent damage during transit. Please note that processing time is separate from delivery time and may be slightly extended during peak seasons, such as holiday periods or promotional events, due to increased order volume. We will make every effort to notify you if there is any delay in processing your order.
We offer a range of shipping methods to accommodate your needs, with delivery timelines varying based on your location and the shipping option you select. Standard shipping typically takes 5-10 business days for domestic orders and 10-20 business days for international orders. Expedited shipping is available for those who need their items sooner, with delivery times ranging from 2-5 business days for domestic locations and 5-10 business days for international destinations. Please note that these timelines are estimates provided by our shipping partners and may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier disruptions.
Our tablecloths, sofa covers, and pillows are carefully packed to ensure they arrive at your doorstep in pristine condition. Each item is wrapped in protective packaging to prevent wrinkling, tearing, or damage during shipping. For larger orders or bulk purchases, we use sturdy boxes with additional padding to secure multiple items together. Despite our best efforts, if your order arrives damaged, please refer to our returns and exchanges policy for instructions on how to proceed.
Shipping costs are calculated based on your shipping location, the weight and dimensions of your package, and the shipping method you choose. The exact shipping cost will be displayed at checkout before you complete your payment, so you can review and confirm it prior to placing your order. We occasionally offer free shipping promotions for eligible orders, which will be clearly indicated on our website during the promotional period. Please note that free shipping offers may be limited to specific locations or order values.
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities. These charges are not included in the shipping cost or the price of your items and will be collected by the shipping carrier upon delivery. We are not responsible for delays caused by customs inspections or for any additional charges incurred due to customs regulations. We recommend checking with your local customs office for more information on potential duties and fees before placing an international order.
Once your order has been shipped, we will send you a shipping confirmation notification with a tracking number (if available for your selected shipping method). You can use this tracking number to monitor the status of your delivery and estimate its arrival date. Please note that tracking information may take 24-48 hours to become available after your order has been shipped.
We are not responsible for undelivered orders due to incorrect or incomplete shipping information provided at checkout. Please double-check your shipping address, including street number, city, postal code, and country, before submitting your order. If you realize you have provided incorrect information after placing your order, please contact us as soon as possible; we will do our best to update the details if your order has not yet been shipped. If the order has already been shipped, we cannot guarantee that the address can be changed, and you may be responsible for any additional shipping costs incurred to redirect the package.
If your order is marked as delivered by the shipping carrier but you have not received it, please first check your surroundings, including mailboxes, porches, and neighbor’s homes, as carriers may leave packages in secure locations. If you still cannot locate your package, please contact the shipping carrier directly using the tracking number provided. We will assist you in resolving the issue to the best of our ability, but we cannot be held responsible for packages that are confirmed delivered by the carrier.
We strive to provide reliable and efficient shipping services to ensure you receive your tablecloths, sofa covers, and pillows in a timely manner. If you have any questions or concerns about our shipping policy or the status of your order, please refer to our frequently asked questions or reach out for further assistance. Thank you for your understanding and support.